What is the correct password syntax
The password must consist of at least 7 characters, max 24, and consist of at least a mix of one lowercase letter, one uppercase letter, one digit, one non-alphanumeric character
Cleaning temp directory
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When the EDMserver crashes some temporary files will be left in the Windows temp directory. Other applications will leave their temporary files here too. These files should be deleted to speed up processing time and reduce the possibility for conflicting names.
Error messages
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Description of actual error messages are listed below:
- No license / No license for <product>:This error message means that no proper license is installed, or that the license evaluation time or working period has expired. Please contact EDM support to get a new working license.
- No connection could be made because the target machine actively refused it:This error message means that the EDM server is not running and the system administrator should take the required steps to get the server running again.
Layout of files
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After the installation, all files will be located in a file structure under $EDM_HOME.
The directory structure looks like:
Directory | Description of directory |
$EDM_HOME/bin | Executables and DLLs |
$EDM_HOME/help | Help files and generated documentation |
Restore procedures
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An EDMdatabase restore should be performed when the EDMserver has crashed or not has been stopped in a controlled way. The restore procedure can be done in two ways, the first one are using the backup/restore facility described in Backup and restore.
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Then the EDMserver and EDMappserver should be up and running again.
Trace
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Both the EDMserver and the _EDMappserver_ (s) may be started in trace mode, thereby providing debug information in trace files. The example below shows an example of the commands with one application server (each command in one line without any spaces after the options):
edmserver.exe s4530 Lc:\home\db -Nmydb Pq2w3e o wtfc:\home\tmp\server_trace.txt
edmappserver.exe -s4530 w -tfc:\home\tmp\appserver_trace.txt
After closing the trace files, they may be used for investigation of problems.