What is the correct password syntax

The password must consist of at least 7 characters, max 24, and consist of at least a mix of one lowercase letter, one uppercase letter, one digit, one non-alphanumeric character

Cleaning temp directory

 
When the EDMserver  crashes some temporary files will be left in the Windows temp directory. Other applications will leave their temporary files here too. These files should be deleted to speed up processing time and reduce the possibility for conflicting names.

Error messages

 
Description of actual error messages are listed below:

• No license / No license for <product>:This error message means that no proper license is installed, or that the license evaluation time or working period has expired. Please contact EDM support to get a new working license.
• No connection could be made because the target machine actively refused it:This error message means that the EDM server is not running and the system administrator should take the required steps to get the server running again. (check license exiry date, first)

Layout of files

 
After the installation, all files will be located in a file structure under $EDM_HOME. 
The directory structure looks like:

Restore procedures

 
An EDMdatabase restore should be performed when the EDMserver has crashed or not has been stopped in a controlled way. The restore procedure can be done in two ways, the first one are using the backup/restore facility described in Backup and restore.

• Stop the EDMserver and EDMappserver if they are running.
• Start the EDMserver and EDMappserver without any open or create option.
• Start the EDMsupervisor.
• Restore the latest database backed-up copy, generated as described in EDM database backup. The restore procedure is described in EDM Database Restore.

The second alternative is to take backups of the whole backup directory using a preferred backup solution (like dumping it to another disk, CD or tape). Then the restore can be done in the following way:

• Stop the EDMserver and EDMappserver if they are running.
• Restore the database folder content from the preferred backup solution.
• Start the EDMserver and EDMappserver in the normal way.

 
Then the EDMserver and EDMappserver should be up and running again.

Trace

 
Both the EDMserver and the _EDMappserver_ (s) may be started in trace mode, thereby providing debug information in trace files. The example below shows an example of the commands with one application server (each command in one line without any spaces after the options):
edmserver.exe –s4530 –Lc:\home\db -Nmydb –Pq2w3e –o –w–tfc:\home\tmp\server_trace.txt
edmappserver.exe -s4530 –w -tfc:\home\tmp\appserver_trace.txt
After closing the trace files, they may be used for investigation of problems.