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Cleaning temp directory

 
When the EDMserver crashes some temporary files will be left in the Windows temp directory. Other applications will leave their temporary files here too. These files should be deleted to speed up processing time and reduce the possibility for conflicting names. Therefore please delete the files in directory:
_C:\Documents and Settings\<usr>r\Local Settings\Temp_

Error messages

 
Description of actual error messages are listed below:

  • No license / No license for <product>:This error message means that no proper license is installed, or that the license evaluation time or working period has expired. Please contact EDM support to get a new working license.
  • No connection could be made because the target machine actively refused it:This error message means that the EDM server is not running and the system administrator should take the required steps to get the server running again.

Layout of files

 
After the installation, all files will be located in a file structure under $EDM_HOME. Default is: c:\edm\edm.5.0.nnn.
The directory structure looks like:

Directory

Description of directory

$EDM_HOME/bin

Executables and DLLs

$EDM_HOME/db

Default location for database files

$EDM_HOME/developerseat/lib

Library files needed for development

$EDM_HOME/developerseat/include

Include files needed for development

$EDM_HOME/examples

Samples and workshop

$EDM_HOME/help

Help files and generated documentation

$EDM_HOME/html

Various html files.

$EDM_HOME/modules

???

Restore procedures

 
An EDMdatabase restore should be performed when the EDMserver has crashed or not has been stopped in a controlled way. The restore procedure can be done in two ways, the first one are using the backup/restore facility described in Backup and restore.

  • Stop the EDMserver and EDMappserver if they are running.
  • Start the EDMserver and EDMappserver without any open or create option.
  • Start the EDMsupervisor.
  • Restore the latest database backed-up copy, generated as described in EDM database backup. The restore procedure is described in EDM Database Restore.

The second alternative is to take backups of the whole backup directory using a preferred backup solution (like dumping it to another disk, CD or tape). Then the restore can be done in the following way:

  • Stop the EDMserver and EDMappserver if they are running.
  • Restore the database folder content from the preferred backup solution.
  • Start the EDMserver and EDMappserver in the normal way.

 
Then the EDMserver and EDMappserver should be up and running again.

Trace

 
Both the EDMserver and the _EDMappserver_ (s) may be started in trace mode, thereby providing debug information in trace files. The example below shows an example of the commands with one application server (each command in one line without any spaces after the options):
edmserver.exe –s4530 –Lc:\home\db -Nmydb –Pq2w3e –o –w–tfc:\home\tmp\server_trace.txt
edmappserver.exe -s4530 –w -tfc:\home\tmp\appserver_trace.txt
After closing the trace files, they may be used for investigation of problems.

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